To sign up for MyChart, click here. You’ll be asked to fill out information about yourself, including your address, date of birth, and email address. Please note that it will ask for part of your Social Security number. This is necessary to verify your identity before we can share medical records. Or, your doctor will give you an activation code to sign up.
Once your account is verified, you will get an email with the information you need to set up your account. It may take up to two to three days for you to get this information.
You can also set up a MyChart account by calling 844-625-1390 or calling your provider’s office.
Once you set up your account, you can use MyChart:
I lost my login information. What should I do?
Go to the homepage of the MyChart website or app and click “Forgot password?” or “Forgot username?” to recover your password information. You’ll need your username to get a new password. You can also call us at 844-635-1390.
Are there differences between the MyChart website and the app?
Both the website and the app allow you to do all the same tasks, such as communicating with your doctor and checking test results. But you may find one or the other easier to use depending on what device you are using and your own preference.
How can I use MyChart for a video visit?
Through MyChart, you can have a video visit with your doctor without coming into the clinic. It works on both your computer and your phone. If you have a video visit scheduled, go to the Visits section of MyChart, then click on Appointments and Visits. When it’s time for your appointment, click on the appointment, then click Details. You’ll see a button that says Begin Video Visit.
Instructions for video visits through MyChart are also available here:
Why am I seeing test results and doctor's notes in MyChart?
Because of a new federal rule, BMC will be releasing notes and results without a time delay to MyChart. As of November 16, you, and anyone you've given MyChart access to, will see test results without a time delay, a summary of what you told the doctor or nurse, findings from exams, your doctor's assessment or diagnosis of any medical conditions, and your treatment plan and next steps. We hope this information will help you take care of your health the best you can. For more information, see our information sharing FAQ.